Biz Think Ltd is a Business Consultancy Service led by Heylia Cooper, a professionally qualified Management Consultancy Specialist, providing executive solutions to the country’s most complex organisations. Heylia is a process and system redesign specialist with a background in major transformation, turnaround, performance and the implementation of improvement management systems. Biz Think works closely with organisations, assisting them in effectively overcoming challenges and developing solutions

Heylia Cooper is the founder of Biz Think Ltd providing Business Consultancy, Operational Transformation and Turnaround support to NHS and Private Healthcare clients 

Biz Think Ltd is a Management and Business Consultancy focused on identifying and delivering sustainable transformational changes across Healthcare

Biz Think Ltd offers a different perspective on business, focusing primarily on Thinking Differently​ through innovation, diversity and fresh thinking to drive businesses forward 

Biz Think Ltd invests time in changing how people, processes and systems operate and function for the benefit of the business. Developing the business and its workforce so that it evolves with the changing environment  

Think Differently


Biz Think Ltd utilise their BizTools to develop robust programmes of work with clear milestones and targets. Biz Think Ltd provide custom built BizTools, develop sound systems and processes, implements Governance Frameworks and produce Reporting Tools that drive performance improvement. 


Biz Think Ltd achievements include:

  • RTT recovery and turnaround of the Incompletes performance standard including demonstrable evidence of significant backlog reduction for all NHS clients
  • Maintained A&E performance standards for 3 consecutive quarters during the challenged 2015 winter period 
  • Supported a financially challenged Trust to achieve the bottom line for the first time in its history, through the implementation of a robust operational financial recovery programme that enabled the achievement of all financial key performance targets
  • Improved cancer waiting times though the implementation of a custom built tracking, monitoring and performance management systems designed to improve patient tracking, dissect and address system failures, develop solutions and implement change to improve patient pathways
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